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What's your shipping policy?Updated a year ago


  • The customer is responsible for covering the shipping costs associated with their order. These costs will be communicated and added to the total amount due during the checkout process. 
    • For orders shipping to NYC their is a surcharge in the amount of $300.00 on top of shipping cost. The shipping costs are determined directly by the parcel company.
  • For domestic orders, we employ a reliable parcel service to ensure timely and secure delivery. We strive to select a trusted carrier that prioritizes the safety of your order.
  • We offer a convenient delivery service for your CyberX utilizing our company van. Our delivery service covers a 200-mile radius from San Diego, CA. 
  • You can skip the shipping fees with free local pickup at 2141 Newton Ave San Diego, CA 92113. After placing your order and selecting local pickup at checkout, your order will be prepared and we will let you know when it is ready for pick up.
  • Please contact us for International Shipping.
  • We take pride in delivering our bikes in optimal condition for an immediate riding experience. Therefore, all our bikes are delivered fully assembled, with the battery charged, and the tires inflated, ready to ride upon receipt.





For the In-store pickups on the CyberX section: Yes! You can skip the shipping fees with free local pickup at 2141 Newton Ave San Diego, CA 92113. After placing your order and selecting local pickup at checkout, your order will be prepared and we will let you know when is ready for pick up. 
Our in-store pickup hours are Monday, Tuesday, Wednesday, and Friday 12:00 PM to 4:00 PM.
2101. After placing your order and selecting local pickup at checkout, your order will be prepared and we will let you know when is ready for pick up. 
Our in-store pickup hours are Monday through Friday 12:00 PM to 5:00 PM. Please have your order confirmation email with you when you come. 

For the In-store pickups on the CyberX section: Yes! You can skip the shipping fees with free local pickup at 2141 Newton Ave San Diego, CA 92113. After placing your order and selecting local pickup at checkout, your order will be prepared and we will let you know when is ready for pick up. 
Our in-store pickup hours are Monday, Tuesday, Wednesday, and Friday 12:00 PM to 4:00 PM.
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